Privacy Policy - Hotel Oruci

Last Updated: 14/01/26

Hotel Oruçi (“we”, “our”, “the Hotel”) is committed to protecting your personal data in accordance with the laws of the Republic of Albania, including Law No. 9887/2008 “On the Protection of Personal Data”, as amended, as well as the guidelines of the Commissioner for the Right to Information and Protection of Personal Data (IDP).

This Privacy Policy explains what personal data we collect, how we use it, how we safeguard it, and what rights you have under Albanian law.

1. Information We Collect

1.1 Personal Information You Provide

  • Full name
    • Email address
    • Phone number
    • Booking and reservation details
    • Special requests or stay preferences
  • Payment information (processed securely by licensed third-party providers)

1.2 Automatically Collected Information

  • Through cookies or analytics tools:

    • IP address
      • Device and browser type
      • Pages viewed
      • Time spent on the website

1.3 Communication Information

  • Information stored from email, contact forms, or telephone communication.

2. How We Use Your Information

  • In accordance with Albanian law, your data is processed only for specific, legitimate, and declared purposes, including:

    • Processing and managing reservations
    • Responding to your inquiries and requests
    • Improving website performance and hotel services
    • Ensuring website security and functionality
    • Fulfilling legal and accounting obligations

    We do NOT sell or rent your personal data under any circumstances.

3. Cookies and Tracking Technologies

  • Our website may use cookies to:

    • Improve your browsing experience
    • Remember your preferences
    • Analyze website traffic

    You may disable cookies in your browser settings, but doing so may limit certain features of the site.

4. Sharing Your Information

  • We may share your data only with:

    • Booking and reservation systems
    • Payment processors
    • IT and website service providers
    • Public authorities, only when required by law

    All third-party partners are required to comply with Albanian data-protection standards.

5. Data Security

  • We apply technical and organizational measures to protect your personal data from:

    • Unauthorized access
    • Loss or destruction
    • Alteration or misuse

    Despite our efforts, no online transmission is completely secure.

6. Your Rights Under Albanian Law

  • (According to Law No. 9887/2008) You have the right to:

    • Request confirmation whether your data is being processed
    • Access your personal data
    • Request correction or updating of your data
    • Request deletion of your data (when legally applicable)
    • Restrict the processing of your data
    • Object to certain types of processing
    • File a complaint with the Commissioner for the Right to Information and Protection of Personal Data (IDP) if you believe your rights have been violated

    To exercise these rights, you may contact us using the details below.

7. Data Retention

  • We retain your personal data only for as long as necessary to:

    • Process and manage bookings
    • Comply with legal, tax, and accounting obligations
    • Provide customer service

    After this period, your data is securely deleted or anonymized.

8. Third-Party Links

  • Our website may contain links to other external websites. We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

  • Any updates or modifications to this Privacy Policy will be posted on this page with a revised “Last Updated”

    date.

10. Contact Us

For questions, concerns, or data-access requests, please contact us at:

Hotel Oruçi Email: oruciautogrill@gmail.com

Phone: +355 69 292 1428

Address: Rruga e Kombit, Kukësi 1000, Albania

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